Privacy policy and terms

FAMILY RUN BUSINESS • EST. 1881
80 SOMPTING ROAD, WORTHING, W SUSSEX BN14 9ES
Tel: 01903 204676 Fax: 01903 538052 Email: This email address is being protected from spambots. You need JavaScript enabled to view it. Website: www.lelliotts.co.uk

TERMS & CONDITIONS

About Us
Lelliotts Sunblinds Ltd supplies and fits made-to-measure window blinds, shutters and other types of window coverings, including curtains, tracks & poles, awnings and canopies. We also supply and fit garage doors.
We provide no-obligation quotations and a free-of-charge advice service for domestic and commercial customers alike.
We constantly strive to provide our customers with the highest quality and best-value products in today’s window furnishing market, combined with outstanding service.

Cancellation policy
All our products are custom made to the specifications agreed with you at the time you accept the quotation. They are not suitable for re-sale or re-use. It is therefore very important that you are sure of your purchase choices before placing your order.
Cancellations and changes can only be made for a period of 48 hours after you have placed your order. All cancellations and changes made during this period will be subject to an administration charge of 5% of the total value of your order. We will deduct this administration fee from your deposit and refund the balance to you.
Lelliotts Sunblinds Ltd will not issue refunds or credits for cancellations or changes outside of the first 48 hours. Therefore, the full 50% deposit collected at the time of your order will be forfeited. On very rare occasions, there may be delays caused by factors beyond our control. These include, but are not limited to, third-party manufacturing issues (e.g. out-of-stock materials, factory delays), shipping delays or weather conditions. In the event of a known delay, you will be contacted and informed immediately. Lelliotts Sunblinds Ltd does not take responsibility for such delays.

Lelliotts Sunblinds Ltd reserves the right to reject any order at its discretion.

Warranty
The majority of our products carry a 2-year warranty.The warranty on our products is activated when the full balance for your order is paid.. For the avoidance of doubt, the warranty is not valid on products that have not been paid in full.

For other specialist products (e.g. awnings and motorised blinds) manufacturer’s warranty will apply on mechanical and electric components.. Manufacturer’s warranty covers failure of the components solely in the course of normal usage, For the avoidance of doubt, warranties are activated once outstanding balances are settled and they are not valid on products that have not been paid in full.

Please note our fitters require unrestricted access to all windows. Please arrange furniture and other items to be moved prior to our visit. Lelliotts Sunblinds Ltd is not liable for damages of items left in close proximity of your windows or produced as a result of items being left near the windows.

Billing and payments.

Once an order has been agreed, it is processed on receipt of a 50% deposit (including VAT)

All goods supplied by Ourselves remain our property until the full balance on your order has been paid in full. Payment of the balance falls due on the day the works are completed.

Lelliotts Sunblinds Ltd reserves the right to use debt collecting agencies to collect unpaid balances.

Payments can be made by cheque, cash or BACs. Payments by selected credit/debit cards are also accepted.

Privacy policy
Lelliotts Sunblinds Ltd will ensure the privacy, confidentiality and safety of the personal data of our customers. We only collect the minimum information necessary to provide a response to your enquiries and deliver our services. Examples of data collected are name, address, telephone number and email address. This information may be disclosed to authorised third parties in order to process your order.

Lelliotts Sunblinds Ltd will not rent or sell your personal information to any other unrelated company, or individual, without your express permission.
Lelliotts Sunblinds Ltd may use your email address to send you special offers and discounts. Your email address will never be used or shared with other organisations or individuals, without your express prior consent.
Your financial information, credit or debit card details will not be stored at any time in our database. Financial information is promptly disposed of in a secure and safe manner.

If you would like your personal information removed from our database or modified, please send a request in writing to
Lelliotts Sunblinds Ltd, 80 Sompting Road, Worthing, W Sussex BN14 9ES
You may also request details of your personal data held in our database by writing to the above address.

Disclaimer
http://www.website-law.co.uk/ourdocumentlicence.html

(1) Introduction
This disclaimer governs your use of our website; by using our website, you accept this disclaimer in full. If you disagree with any part of this disclaimer, you must not use our website.
(2) Intellectual property rights
Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all these intellectual property rights are reserved.
(3)Licence to use website
You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below.

You must not:
(a)republish material from this website (including republication on another website);
(b)sell, rent or otherwise sub-license material from the website;
(c)show any material from the website in public;
(d)reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
(e)edit or otherwise modify any material on the website; or
(f)redistribute material from this website except for content specifically and expressly made available for redistribution.
(4)Limitations of warranties and liability
Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.
To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Nothing in this disclaimer (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.
Subject to this, our liability to you in relation to the use of our website or under or in connection with this disclaimer, whether in contract, tort (including negligence) or otherwise, will be limited as follows:

(a)to the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature;
(b)we will not be liable for any consequential, indirect or special loss or damage;
(c)we will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information.
(5)Variation
We may revise this disclaimer from time-to-time. The revised disclaimer will apply to the use of our website from the date of the publication of the revised disclaimer on our website. Please check this page regularly to ensure you are familiar with the current version.
(6)Entire agreement
This disclaimer, together with our privacy policy, constitutes the entire agreement between you and us in relation to your use of our website, and supersedes all previous agreements in respect of your use of this website.
(7)Law and jurisdiction
This disclaimer will be governed by and construed in accordance with English law, and any disputes relating to this disclaimer will be subject to the exclusive jurisdiction of the courts of England and Wales.
(8) Our details

The full name of our company is Lelliotts Sunblinds Ltd.

Our address is:
Lelliotts Sunblinds Ltd, 80 Sompting Road, Worthing, W Sussex BN14 9ES
You can contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone 01903 204676.

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COOKIE POLICY AND PRIVACY TERMS

1. Jurisdiction
The website is controlled and operated in the UK. These Terms and Conditions and all matters connected with any order you place in our website are governed by English law and you agree to submit to the exclusive jurisdiction of the English courts in relation to all matters connected with or arising out of the website or any order you place on the website.

2. Privacy and Security Policy
We have created this privacy and security policy to demonstrate our firm commitment to your privacy and the protection of your information and to providing a safe, secure site for electronic commerce transactions. The intellectual property rights in this website are owned and controlled by Lelliotts Sunblinds Ltd. All material featured and information provided on the website, whether text or images, are protected by copyright, trademark and other intellectual property rights and are owned by or licensed to Lelliotts Sunblinds Ltd. You may download, electronically copy or print any of the contents on condition that you are using them for personal and not for commercial purposes. Use for any other purpose is strictly prohibited without prior written permission from Lelliotts Sunblinds Ltd. No right, title or interest in any of the contents of this website will be transferred to you as a result of downloading, electronically copying or printing or attaching to email such material.

3. General
We reserve the right to change these Terms and Conditions at any time. If any of these terms and conditions is invalid or unenforceable, the remainder of these terms and conditions shall continue to have full force and effect.
These conditions of use may be altered from time to time where we consider it reasonable and necessary to do so. If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions. Your Statutory Rights are not affected by these terms and conditions. The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England. A person who is not a party to these terms and conditions shall have no right to enforce any term under the Contracts (Rights of Third Parties) Act 1999.
We may assign or transfer any of our rights or sub contract any of our obligations under these terms and conditions to any third party. These Terms and Conditions supersede all previous Terms and Conditions, representations, undertakings and agreements.
You are permitted to link to our homepage, provided that the link is not misleading, false, derogatory, or otherwise prejudicial to our (or our affiliates) suppliers interests, but you are expressly not permitted to use any of our logos or graphics either as or in connection with such a link without express authority from Lelliotts Sunblinds Ltd.

4. Cookie Directive
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes within Google Analytics.